Frequently asked questions
How do I schedule an appointment?
Please phone, email or use the contact tab. You will then be contacted and offered a free 15 minute phone consultation during which time you can briefly discuss your reasons for seeking therapy. If we agree that we are a good fit to treat your concerns, an initial appointment will then be scheduled. Alternatively, you can choose to schedule an appointment without an initial phone consultation.
Do I need a referral?
You do not need a referral to attend. Without a referral, you will need to pay the full cost out of pocket. A rebate for a portion of the session cost may be available if you have appropriate private health insurance. Please consult your private health provider before your appointment.
Can I claim a Medicare rebate?
To claim the medicare rebate you will need a Mental Health Care Plan (MHCP) from your GP or Psychiatrist prior to attending your first appointment. A MHCP will allow you to have up to 20 rebated sessions per calendar year.
How much do sessions cost, and how to I pay?
A 50 minute individual session is $190. If you have a mental health care plan,
a rebate of $88.25 will be available, leaving an out of pocket cost of $101.75.
You are required to pay the full fee at the time of session by eftpos, credit card,
or direct bank transfer. Your medicare rebate will then be processed and should
be rebated into your nominated account within 2 days.
What is the cancellation policy?
Cancellation fees apply for cancelled sessions with less than 24 hours notice
(50% of the full session fee) and the full fee applies for missed appointments
without any notice.
Where are you located?
The office is conveniently located centrally at Bower Lane at The Bower in Stones
Corner. Free 2 hour parking is available on site or street parking is available
close by. Please see the contact tab for a map of the location.
If you have any further queries, please call 0434 747 609 or